Marketing Lead

Clarion is building the most advanced AI communication layer for healthcare, enabling clinics overwhelmed by routine calls and messages to finally come up for air. Our multichannel AI agents automate complex workflows end-to-end, freeing staff to focus on patient care.

The reality of healthcare today: clinics miss 30-40% of inbound calls due to staffing shortages, while patients struggle to connect with providers. We've built AI agents that handle scheduling, billing, prescription refills, and more—serving tens of thousands of patients monthly.

We're growing rapidly, serving dozens of customers including virtual care companies, outpatient health systems, and a $5B publicly traded health insurance company. With demand surging and revenue quadrupling in recent months, we're scaling our team.

We are an in-person company based in New York. We've raised $5.3M from Accel, Y Combinator, Sequoia (scout), and founders of Ophelia, Medallion, Counsel, Elemy, and Sana.

Our clinician-led founding team combines healthcare operations expertise with technical excellence. Dr. Ryan Gallagher, our CEO, is a Stanford/Harvard-trained physician from the founding teams of Two Chairs and Ophelia (YC W20). Jeffrey Lamothe, our CTO, worked on voice AI at Amazon Alexa and led AI/ML projects at Salesforce and Citi.

Join us as we transform healthcare communication. We're creating a future where patients receive faster resolutions, staff are happier, and providers have more time for what matters most: patient care.

At Clarion, we're rebuilding how healthcare communicates in the age of AI. Today, clinics miss 30-40% of patient calls while staff drowns in administrative tasks. We believe AI agents should handle these workflows—scheduling, billing, prescription refills—so healthcare teams can focus on actual patient care.

We're building the communication infrastructure that modern healthcare desperately needs. Our AI agents don't just answer calls; they complete entire workflows end-to-end, giving providers back their time and ensuring patients never go unheard. We've already handled hundreds of thousands of patient interactions across virtual care companies, health systems, and a $5B health insurance company.

Founded by a Stanford/Harvard-trained physician who was on the founding team of Two Chairs and Ophelia, and an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce, we uniquely understand both the clinical and technical challenges of transforming healthcare communication.

We've raised $5.4M from Accel, Y Combinator, Sequoia (scout), and healthcare founders from Ophelia, Medallion, and Counsel Health. We're an in-person team based in New York, moving fast to ensure no patient call goes unanswered.

• Early-stage with strong market validation: We are rapidly growing and offering the high-impact environment of an early-stage startup
• Solving a massive healthcare challenge: We're addressing a critical problem in healthcare communication that affects millions of patients
• Own the narrative in a hot market: You'll shape how the industry talks about AI in healthcare while competing against well-funded competitors
• In-person collaboration advantage: We've built in-person since day one and maintain this as a strategic advantage—we move faster, build stronger bonds, and create a cohesive culture

• Define and own our story: Craft positioning and messaging that transforms Clarion from "another AI vendor" into the trusted partner healthcare teams need
• Generate pipeline at scale: Build and execute campaigns that fill our funnel with qualified healthcare executives ready to transform their operations
• Build trust through relationships: Create intimate customer dinners, executive roundtables, and strategic gatherings that deepen relationships with buyers and influencers
• Turn conferences into pipeline: Maximize ROI from 10+ annual conferences through strategic meetings, speaking opportunities, and customer events (not expensive booths)
• Create content that converts: Develop case studies, ROI calculators, blog posts, and sales materials that move deals forward
• Enable sales to win: Arm our team with competitive intelligence, battlecards, and thought leadership that helps close deals against funded competitors

• 3-5 years of B2B marketing experience: Track record in enterprise healthcare, preferably at growth-stage startups where you've worn multiple hats
• Relationship builder: Experience creating trust through events, community building, and strategic partnerships—not just digital marketing
• Healthcare insider: Understands how health systems buy, who the key influencers are, and what messages resonate with overwhelmed providers
• Strategic storyteller: Can distill complex technology into a simple, repeatable narrative that sticks
• Scrappy executor: Comfortable doing everything from writing LinkedIn posts to organizing executive dinners to pitching reporters
• In-person collaboration: Excited to work from our NYC office daily

• You believe marketing is about building trust, not just generating awareness
• You understand that in healthcare, relationships and reputation drive deals more than SEO
• You measure success by pipeline influenced and competitive deals won, not vanity metrics
• You're comfortable being the only marketer while laying foundation for future hires
• You want to help a third-place competitor become the category leader through creativity and hustle
• You can balance strategic thinking with hands-on execution across multiple channels

• Direct impact: Work directly with founders to shape company positioning and go-to-market strategy
• Meaningful equity: Early employee stock options with significant ownership potential
• Comprehensive benefits: 100% covered healthcare, flexible time off, commuter benefits, daily team lunches
• Team culture: Quarterly retreats and monthly team events that build real connections in our close-knit NYC team
• Career growth: Clear path to VP Marketing as we scale, with opportunity to build and lead a team

At each stage, we decide within 24 hours and update you shortly after:

1. First Chat (20 min) [Virtual]: Quick conversation about your experience building trust-based marketing in healthcare
2. Marketing Strategy Session (45 min) [Virtual]: Discuss how you'd position Clarion against funded competitors and build our presence without a big budget
3. Marketing Plan (Take-home): Create a 90-day plan for establishing Clarion's narrative and maximizing our fall conference schedule
4. Team Day (Half-day) [In-Person]: Present your plan, collaborate on real challenges, and meet the team in our NYC office

If you're ready to transform how millions of patients connect with their healthcare providers, we'd love to hear from you.

Interesting Technical Challenges

• AI for healthcare conversations: Build voice agents that understand medical terminology, navigate complex clinical workflows, and make real-time decisions with accuracy comparable to trained medical staff
• Real-time voice infrastructure: Create a system that processes speech in milliseconds, handles multiple concurrent calls, and maintains high availability for mission-critical healthcare communications
• Integration with fragmented systems: Connect seamlessly with diverse healthcare platforms—from modern cloud APIs to decades-old legacy systems—creating a unified communication layer
• Highly personalized experiences: Develop AI that remembers patient preferences, adapts to individual communication styles, and creates natural conversations that feel remarkably human
• Privacy and security at scale: Design systems that maintain strict HIPAA compliance and protect sensitive health information while handling thousands of interactions daily

At each stage, we decide within 24 hours and update you shortly after:

1. First Chat (20 min) [Virtual]: Quick conversation about your experience building trust-based marketing in healthcare
2. Marketing Strategy Session (45 min) [Virtual]: Discuss how you'd position Clarion against funded competitors and build our presence without a big budget
3. Marketing Plan (Take-home): Create a 90-day plan for establishing Clarion's narrative and maximizing our fall conference schedule
4. Team Day (Half-day) [In-Person]: Present your plan, collaborate on real challenges, and meet the team in our NYC office