Associate, Customer Program Management

Polymath Robotics is creating software that can safely control all of the world's industrial vehicles, and we’re looking for you to join our team. We’re a small, close-knit group of roughly 20 people, each of us experts in our fields, working to bring autonomous vehicles to various industries quickly. We believe this moment in robotics and autonomy is as groundbreaking as the PC industry of the 80s, and we need your help.

Polymath builds autonomy software for off-highway vehicles, powering real deployments in agriculture, defense, and industrial sectors. As our customer base grows, we need sharp operators who can own complex programs end-to-end, manage executive level client relationships, and keep things running smoothly.

As an Associate on the Program Management team, you will own the execution and health of 4 to 6 active customer programs at a time. You’ll drive timelines, track deliverables, and coordinate across engineering, support, and leadership to make sure everyone is rowing in the same direction.

• Track and manage timelines, deliverables, and action items across multiple customer programs
• Keep shared tools like Asana, Notion, and internal dashboards up to date
• Support internal and customer meetings with agendas, notes, and follow-ups
• Monitor progress on technical tasks and escalate risks or blockers as needed
• Coordinate cross-functional alignment with engineering, sales, and leadership
• Draft slides, summaries, and visuals for weekly updates and milestone reviews
• Organize logistics for field testing and ensure teams are prepared for on-site reviews
• Maintain documentation and internal records needed for successful execution

What we’re looking for:

• 5 to 7 years of experience in consulting, technical program management, customer success, or deployment operations
• Demonstrated experience owning client-facing programs or enterprise customer relationships
• Comfort working alongside engineering teams in technical environments
• Proven ability to manage multiple complex projects at once
• Experience navigating ambiguity and building structure where none exists

Familiarity with the following tools is a plus:

• Google Slides (for presentation creation and updates)
• Google Sheets (for tracking timelines, deliverables, and status)
• Asana or similar project management platforms (for day-to-day coordination)

This is a hybrid role based in San Francisco, CA (3 days a week in office). Candidates must be based in or willing to relocate to the SF Bay Area.